"Thank you for the love and care you showed my wonderful Grandad. Words cannot really express all my gratitude. So consider this a massive hug for you all."
"Just a note to thank you Amanda & your staff for the kindness you have shown to Dad and me. We had a lovely lunch at Clapham Lodge and everyone made us feel welcome. It is especially pleasing that Dad has decided to join you and he is very much looking forward to it. It is very re-assuring for me to know that the will be in a place where everyone is so kind, caring and patient. "
"My father is a resident of Clapham Lodge and has received the best of care I could wish for, the staff are kind, considerate and take such good care of Dad. They have kept everyone safe during the current situation, and I am so very glad he lives in an environment where he is both happy and loved. "
"My Mother first arrived at Clapham Lodge in March this year. My initial impression of the home was one of cleanliness, friendliness and kindness. My Mother was made so welcome and I have said to everyone despite having a lodge built for her close to my house I cannot remember seeing my Mother so contented. Nothing is too much trouble the staff are always willing to help and the Manager is a delight. I now come away from visiting with a complete feeling of relief that my mother is being so well looked after. She has a few of her own belongings around her made possible by changing things around in her room all done so willingly and is surrounded by kindness. I never imagined I would find a residential home so perfect in every way I cannot recommend it enough."
"The care my grandma received was absolutely incredible. The care team were so kind and treated her with such dignity. I would often come in to finding one of them holding her hand and talking to her. They would take her into the lounge for activities, not that she was able to take part as she could barely talk, couldn't feed herself or even walk but they still included her. In her last days at 12.30am, I was brought a hot drink and biscuits as I was sitting with her for as long as I was able, how kind of them. I could use 10 pages of A4 to tell all the wonderful things that they did for my grandma, I can't recommend this care home enough, and my entire family think the same. God bless these angels that work here."
"The staff are so friendly, so caring. I am so very impressed with the level of care and also the dedication of the staff. There is a lovely warm atmosphere and all the residents are always happy. The care home is always very clean. The staff are well presented. Well done to everyone."